Virtual queue - PDFSEARCH.IO - Document Search Engine

Virtual queue
Results: 107

#	Item
21	ShiftTrack Workforce Management Staffing Forecasts & Schedules Noble® ShiftTrack Workforce Management is a comprehensive workforce planning system that can accurately forecast call volumes, leverage flexible scheduling Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2014-10-10 09:40:14 Workforce management Noble Systems Corporation Interactive voice response Statistics Business Forecasting Virtual queue Human resource management Management Business software
22	White Paper Skills‐Based Routing and Virtual Queuing Using Complementary Technologies to Increase Service Levels How Will You Bridge the Mobile App Gap? With more than one billion smartphones anticipated to be in use Add to Reading List Source URL: www.virtualhold.com Language: English - Date: 2014-09-07 00:27:42 Electronic engineering Statistics Electronics Computer telephony integration Call centre Interactive voice response Network performance Hold Toll-free telephone number Telephony Telecommunications Virtual queue
23	AEGON USA Annuity Products and Services Customer Center When AEGON acquired additional business units, the impact was felt on more than just the company’s bottom line. Exciting expansions also bring challenges such as Add to Reading List Source URL: www.virtualhold.com Language: English - Date: 2014-09-06 16:03:37 Telecommunications Virtual queue Computer telephony integration Customer experience management Hold Customer experience Aegon Customer retention Business telephone system Telephony Marketing Electronic engineering
24	Blended Agent Improve Productivity & Service with ‘Universal’ Agents Noble ® Blended Agent turns your agents into universal agents, increasing the efficiency of the call center and improving agent productivity. Rath Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2010-08-04 10:17:02 Telephony Interactive voice response Noble Systems Corporation Dialer Screen pop Electronics Skills-based routing Virtual queue Electronic engineering Call centre Computer telephony integration
25	Microsoft Word - TEI of Virtual Hold's Virtual Queuing Solutions_FINALv3.doc Add to Reading List Source URL: www.virtualhold.com Language: English - Date: 2014-09-06 16:03:49 Electronic engineering Call centre Electronics Hold Call management Telephony Telecommunications Virtual queue
26	PDF Document Add to Reading List Source URL: www.nationalshoppingservice.com Language: English - Date: 2013-09-13 17:27:30 Retailing Queue management system Virtual queue Markov models Stochastic processes Online shopping Retail Interactive kiosk Queueing theory Marketing Business Statistics
27	White Paper Why Your Customers Should Never Have to Wait on Hold Again When a technology delights customers and pays its way in cost-savings, you can bet its time has come. In customer relationship management Add to Reading List Source URL: www.virtualhold.com Language: English - Date: 2014-09-07 00:27:52 Virtual queue Electronic engineering Statistics Call centre Customer experience management Hold Customer experience Callback Queueing theory Telephony Marketing Telecommunications
28	White Paper Mobile Strategy Insights for the Contact Center How Will You Bridge the Mobile App Gap? by Eric Camulli With more than one billion smartphones anticipated to be in use by 2013, contact center managers Add to Reading List Source URL: www.virtualhold.com Language: English - Date: 2014-09-07 00:27:35 Telephony Electronic commerce Telecommunications Virtual queue Computer telephony integration Interactive voice response Call centre Customer experience Toll-free telephone number Marketing Customer experience management Business
29	Travel - VO Solutions jun12_IS Card template US.qxd Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2012-06-29 10:11:30 Business software Call centre Noble Systems Corporation Dialer Workforce management Automation Telemarketing Sales Virtual queue Business Marketing Interactive voice response
30	Noble CCS Overview jun09.qxp Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2009-07-01 06:12:12 Electronics Call centre Telemarketing Marketing Interactive voice response Virtual queue Dialer Enterprise Campaign Management Dialed Number Identification Service Telephony Electronic engineering Noble Systems Corporation

UPDATE